Privacy Policy
Last updated: May 29, 2025
Nuvion Technologies (“Nuvion”, “we”, “our”, or “us”) values your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, APIs, and related services.
By accessing or using Nuvion’s products and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a. Information You Provide
Business name and contact details
User account information (email, phone number, password)
Identity and verification documents (for KYB/KYC)
Feedback, support inquiries, or communications
b. Information We Collect Automatically
IP address, browser type, device ID
Log and usage data (API requests, session timestamps)
Cookies and tracking technologies for analytics and performance
c. Information from Third Parties
Identity and compliance partners (e.g., for KYB/KYC checks)
Banking or financial infrastructure partners
2. How We Use Your Information
We use the data we collect to:
Operate and provide our services (e.g., issuing accounts, cards, payments)
Authenticate and verify users and businesses
Comply with legal and regulatory requirements
Monitor, detect, and prevent fraud or misuse
Communicate with you about updates, features, or support
Improve our products, APIs, and user experience
3. How We Share Information
We do not sell your personal data. We may share your information with:
Regulatory bodies, as required for compliance
Service providers and infrastructure partners (e.g., banking-as-a-service partners, KYC vendors)
Payment networks (e.g., card schemes or FX providers)
Legal entities in case of fraud, security, or legal claims
With your explicit consent, where required
4. Data Security
We implement strong technical and organizational security measures to protect your data:
End-to-end encryption
Role-based access controls
Regular audits and penetration testing
Continuous monitoring and logging
5. Data Retention
We retain data only as long as necessary to:
Provide our services
Fulfill regulatory obligations (e.g., AML/CTF retention laws)
Resolve disputes or enforce agreements
6. International Transfers
As a global company, your data may be processed in jurisdictions outside your home country. Where applicable, we ensure such transfers are subject to appropriate safeguards under data protection laws (e.g., Standard Contractual Clauses, adequacy decisions).
7. Your Rights
Depending on your location, you may have the right to:
Access or correct your personal data
Request deletion or restrict processing
Object to processing or withdraw consent
Lodge a complaint with your local data protection authority
Please contact us at privacy@nuvion.com for any rights-related requests.
8. Children’s Privacy
Nuvion does not knowingly collect or process personal data from children under the age of 16. If you believe we have done so, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are material, we will notify you via email or our website. Continued use of the service after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, reach out to:
Nuvion Technologies
[legal@nuvion.com]
[123 Example Ave, London, UK]
